Privacy policy

Who processes your data

TBD — legal name, registered at TBD — address, Antwerpen, België, is responsible for processing your personal data. Questions can be sent to info@carhac.be.

What we collect

• Your name and email address, when you create an account
• The content of your requests: make, budget, mileage and your note
• Messages you exchange with sellers on the platform
• For sellers: company name, VAT number and the registration document you upload for verification
• Technical data about your visit, such as your browser and IP address

What we use it for

We use your data to get your request in front of matching garages, to let you know when an offer arrives, and to check sellers before they can respond. We do not sell your data and do not use it for third-party advertising.

What sellers see

A seller sees the content of your request and your first name — enough to make an offer. Your email address and phone number are shared only when you decide to, outside the platform.

How long we keep it

• Account data: as long as your account exists
• Requests and offers: as long as your account exists
• Rejected or expired seller verification documents: at most 90 days, after which we delete them automatically

Your rights

You can view your data, have it corrected or have it deleted. You can delete your account yourself from your account settings. For the other rights, email info@carhac.be. If you are unhappy with our response, you can complain to the Belgian Data Protection Authority.

Cookies

We place only necessary cookies unless you consent to measurement cookies. Our cookie policy has the detail.